2 Listen to people and react to their preferences and concerns

2 Listen to people and react to their preferences and concerns

To accomplish this, you need to:

2.1 work with partnership with individuals to ensure that you deliver care effectively

2.2 recognise and respect the share that individuals could make for their health that is own and

2.3 encourage and empower individuals to share choices about their therapy and care

2.4 respect the amount to which individuals getting care want to be engaged in choices about their particular wellness, health and care

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